Role Overview
The Client Solutions Manager serves as a connective force across the full partnership lifecycle — from pre-sale pitch and sales materials development and prospecting support through post-sale campaign execution and ad operations. This person is embedded in both the business development and the partnerships delivery workflows, ensuring a seamless experience for partners from first conversation to final delivery.
This is a high-visibility, cross-functional role suited to a highly organized, collaborative team member who thrives in fast-moving environments, communicates proactively, and takes ownership of both strategic and operational work.
Key Responsibilities
Pre-Sale & Business Development Support
- Support the Partnerships team in developing pitch materials, proposals, and media kits for prospective partners
- Conduct prospect research and help build outreach pipelines, identifying new partnership opportunities
- Assist in preparing decks, one-pagers, and custom partner proposals for meetings and RFP responses
- Coordinate scheduling and logistics for client and prospect meetings, calls, and presentations
- Maintain and track deal pipeline activity with accuracy and timeliness
- Synthesize research and competitive intelligence to inform partnership strategy
Post-Sale Campaign Execution & Ad Operations
- Act as a primary point of contact for partner campaigns from signed agreement through delivery
- Manage end-to-end ad operations including trafficking, scheduling, and QA of partner deliverables
- Coordinate cross-functionally with creative, editorial, product, and finance teams to ensure on-time execution
- Monitor campaign performance and compile post-campaign reporting and wrap reports
- Troubleshoot delivery issues and proactively communicate status updates to partners and internal stakeholders
- Maintain organized records of campaign assets, timelines, contracts, and deliverables
Cross-Functional Collaboration
- Bridge communication between sales, marketing, event planning and operations teams to ensure smooth handoffs and reduce friction
- Serve as a process champion, identifying inefficiencies and proposing improvements to partnership workflows
- Support team leads on special projects, strategic initiatives, and partner development efforts
Qualifications
Required
- 3+ years of experience in partnerships, account management, media operations, or a related field
- Exceptional organizational skills and attention to detail, with the ability to manage multiple workstreams simultaneously
- Strong written and verbal communication skills; comfortable in external-facing partner interactions
- Proficiency with productivity and project management tools
- Demonstrated ability to learn quickly and adapt in a dynamic, collaborative environment
- Comfort with data and reporting; ability to compile and communicate campaign metrics clearly
Preferred
- Familiarity with ad serving platforms, campaign trafficking, or digital media operations
- Experience supporting a sales or BD team with pitch materials, proposals, or CRM management
- Exposure to media, publishing, or content-driven business models
Benefits & perks:
- Competitive and equitable total compensation packages
- Target salary range of $100k to $110k
- Stock options program for full-time employees
- Comprehensive medical, dental, and vision insurance
- Flexible paid time off
- Professional development and training
To Apply:
Please submit a resume and cover letter.
We are an equal opportunity employer. We value all aspects of diversity, and do not discriminate based on race, ethnic origin, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), age, veteran status, genetic information or disability. We are committed to hiring a diverse team, and fostering a culture of inclusion and belonging.